Terms & Conditions

Last Updated: December 2024

Agreement to Terms

Welcome to Mahibook Store ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at mahibookstore.shop and our services. By accessing or using our website and services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to change or modify these Terms at any time, and such changes will be effective immediately upon posting on our website.

Definitions

• "Company" refers to Mahibook Store
• "User," "you," or "your" refers to anyone who accesses or uses our services
• "Services" refers to our website, book sales, and related services
• "Content" refers to all text, images, graphics, and other materials on our website
• "Products" refers to books and related items sold through our platform

Eligibility

To use our services, you must:

• Be at least 18 years of age, or have parental/guardian consent if under 18
• Have the legal capacity to enter into binding agreements
• Provide accurate and truthful information when creating an account
• Comply with all applicable laws and regulations
• Not be prohibited from using our services under applicable law

Account Registration

When creating an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Update your information as necessary to keep it accurate

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Product Information and Availability

Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However:

• Product images are for illustrative purposes and may not reflect exact appearance
• We do not warrant that product descriptions are error-free
• Prices and availability are subject to change without notice
• We reserve the right to limit quantities or discontinue products

Age Restrictions

Some books may have age-appropriate content warnings. Parents and guardians are responsible for monitoring purchases made by minors.

Orders and Payment

Order Process

• Orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders for any reason
• Order confirmation does not guarantee product availability
• Bulk orders may require additional verification

Pricing and Payment

• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices include applicable taxes where required by law
• Payment must be made through our approved payment methods
• We use secure payment processing systems to protect your financial information
• Payment authorization may be required before order processing

Order Modifications and Cancellations

• Orders may be modified or cancelled within 24 hours of placement
• Once orders are processed for shipping, modifications may not be possible
• Cancellation policies vary by product type and are detailed in our Refund Policy
• Custom orders may have different cancellation terms

Shipping and Delivery

Delivery Areas

We currently deliver to locations across India. International shipping may be available for select products upon request.

Delivery Terms

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery
• Delivery requires a valid address and may require signature confirmation
• We are not responsible for delays caused by weather, natural disasters, or carrier issues
• Expedited shipping options are available for additional fees

Damaged or Lost Shipments

• Report damaged or missing items within 7 days of delivery
• We will investigate and provide appropriate resolution
• Replacement or refund will be provided for verified claims

Intellectual Property Rights

Our Content

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Website design and layout
• Product descriptions and reviews
• Software and technical components

Is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

User-Generated Content

When you submit reviews, comments, or other content, you grant us:

• A worldwide, royalty-free license to use your content
• The right to edit, modify, or remove your content
• Permission to use your content for marketing and promotional purposes

Prohibited Uses

You agree not to use our services for:

• Any unlawful purpose or in violation of applicable laws
• Transmitting harmful, offensive, or inappropriate content
• Impersonating another person or entity
• Attempting to gain unauthorized access to our systems
• Distributing viruses, malware, or other harmful code
• Engaging in fraudulent or deceptive practices
• Harassing, threatening, or abusing other users
• Violating intellectual property rights
• Scraping or harvesting data from our website

User Responsibilities

As a user of our services, you are responsible for:

• Maintaining the confidentiality of your account information
• Using our services in accordance with these Terms
• Respecting the rights of other users and third parties
• Providing accurate information in all interactions
• Complying with all applicable laws and regulations
• Promptly reporting any violations or security concerns

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

Disclaimers and Limitations of Liability

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance or updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control

Product Warranties

Books and products are provided "as is" without warranties beyond those provided by publishers or manufacturers. We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy or completeness of product information

Limitation of Liability

To the maximum extent permitted by law, our liability for any damages arising from your use of our services is limited to the amount you paid for the specific product or service giving rise to the claim. We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Data loss or corruption
• Personal injury or property damage

Indemnification

You agree to indemnify and hold harmless Mahibook Store, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our services

Termination

Termination by You

You may terminate your account at any time by contacting us or using account deletion features on our website.

Termination by Us

We may suspend or terminate your access to our services immediately and without notice if:

• You violate these Terms or our policies
• You engage in fraudulent or illegal activities
• We suspect unauthorized use of your account
• Required by law or regulatory authorities

Effect of Termination

Upon termination:

• Your access to our services will be discontinued
• Outstanding orders will be processed according to our policies
• Certain provisions of these Terms will survive termination

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through:

1. Negotiation: Good faith discussions to resolve the matter
2. Mediation: If negotiation fails, through mediation in accordance with applicable rules
3. Arbitration: Binding arbitration under Indian Arbitration and Conciliation Act
4. Jurisdiction: Courts of competent jurisdiction in India for matters not subject to arbitration

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely approximates the intent of the original.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or acts of God
• War, terrorism, or civil unrest
• Government actions or changes in law
• Labor strikes or supply chain disruptions
• Technical failures or internet outages

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

Contact Information

If you have questions about these Terms or need assistance with our services, please contact us:

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please discontinue use of our services immediately.

These Terms constitute the entire agreement between you and Mahibook Store regarding your use of our services and supersede all prior agreements and understandings.